FreeHostingStar cares about and respects your privacy. We collect and use personal data only as needed to deliver our products, services, and websites to you. If you have any questions, reach us at [email protected].
What Information We Collect
Your personal data includes information such as your name, email address, IP address, online identifiers like usernames, and other data that could directly or indirectly identify you.
We collect information to provide the best possible experience when you use our Services. Much of what you consider personal data is collected directly from you when you:
- Create an account or purchase any of our Services (e.g. billing information, including name, address, and credit card number);
- Request assistance from our Customer Services team;
- Complete contact forms or request newsletters or other information from us;
- Participate in contests and surveys, or otherwise participate in activities we promote.
We also collect additional information when delivering our Services to ensure necessary and optimal performance:
Account-Related Information
Collected in association with your use of our Services, such as account number, products you have purchased, renewal or expiration information, information requests, support requests, and notes on our interactions.
Cookies and Similar Technologies
On our websites, cookies allow us to track your browsing behavior, links clicked, items purchased, and device types. They also allow us to collect analytics about how you use and interact with our Services. We may also collect your location via IP address to personalize our Services.
Usage Data
Automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs, and location information. This includes data about your interactions with features and content within the Services, your IP address, browser type and settings, the date and time the Services were used, language preferences, and information about devices accessing the Services.
Supplemented Data
We may receive data about you from other sources, including publicly available databases or third parties from whom we have purchased data, which we may combine with information we already have about you to update, expand, and analyse the accuracy of our records.
How We Use Information
We strongly believe in both reducing the amount of data we collect and limiting the use and purpose of that data. We utilise information only for:
Improving and optimising the operation and performance of our Services
Diagnosing problems and identifying any security risks or errors
Detecting and preventing fraud and abuse of our Services and systems
Collecting aggregate statistics about use of the Services
Understanding how you use our Services and what products are most relevant
Delivering the Services you purchase or interact with
Often, much of the data we collect is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data. But as it is itself personal data, or it can be linked to personal data, we treat it accordingly.
Sharing with Trusted Third Parties
We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:
- Fulfilling the Services provided to you;
- Processing payments;
- Serving advertisements;
- Conducting contests or surveys;
- Performing analysis of our Services and customer demographics;
- Communicating with you, such as by way of email or survey delivery;
- Customer relationship management.
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing, or retaining your personal data for any purpose other than as they have been specifically contracted for.
Our Hosting Partner
The free website hosting services on FreeHostingStar are fulfilled by our infrastructure partner. We transmit personal information — including your email address and IP address — to them to fulfill the service on our behalf. Our partner may collect additional personal data directly through your usage of their service. Please consult their privacy policy for details.
Communicating with You
We may contact you directly, or through a third-party service provider, regarding products or services you have signed up for or purchased from us, such as necessary to deliver transactional or service-related communications. We may also contact you with offers for additional services we think you'll find valuable if you give us consent, or where allowed based upon legitimate interests.
You don't need to provide consent as a condition to purchase our goods or services. These contacts may include email and text (SMS) messages.
If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at [email protected].
Transfer of Personal Data Abroad
If you utilise our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Your personal data will be transferred and processed outside of your country of residence. In these cases, your personal data is handled according to this Privacy Policy.
Compliance with Legal Requests
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, or to prevent or stop activity we consider to be illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
Website Analytics
We use multiple web analytics tools provided by service partners such as Google Analytics and Statcounter to collect information about how you interact with our website, including what pages you visit, how much time you spend on each page, what operating system and web browser you use, and network and IP information. We use this information to improve our Services.
These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. You can control the technologies we use by utilising settings in your browser or third-party tools such as Disconnect, Ghostery, and others.
Targeted Advertisements
Targeted ads or interest-based offers may be presented to you based on your activities on our webpages and other websites, and based on the products you currently own. We partner with third parties to manage our advertising on our webpages and other websites such as Google and Microsoft.
Our third-party partners may use technologies such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness. If you wish to opt out of interest-based advertising, you may visit youronlinechoices.eu.
⚠️ Note: We only serve ads on our own website and control panel — never on your hosted website. Your visitors will never see ads placed by FreeHostingStar.
Access, Update, or Delete Your Data
To easily access, view, update, delete, or port your personal data (where available), or to update your subscription preferences, please sign into your Account and visit "Edit Account Details."
Please contact us at [email protected] for additional information and guidance for accessing, updating, or deleting data. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
How We Secure, Store, and Retain Your Data
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods mandated by law, contract, or similar obligations applicable to our business operations; for preserving, resolving, defending, or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.
Do Not Track Notifications
Some browsers allow you to automatically notify websites you visit not to track you using a "Do Not Track" signal. There is no consensus among industry participants as to what "Do Not Track" means in this context. Like many websites and online services, we currently do not alter our practices when we receive a "Do Not Track" signal from a visitor's browser. To find out more about "Do Not Track," you may wish to visit allaboutdnt.com.
Age Restrictions
Our Services are available for purchase only for those over the age of 16. Our Services are not targeted to, intended to be consumed by, or designed to entice individuals under the age of 16. If you know of or have reason to believe anyone under the age of 16 has provided us with any personal data, please contact us immediately.
Changes in Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy, our practices, or our Services, please contact us:
FreeHostingStar Privacy Team
Email: [email protected]
Support: forum.freehostingstar.com